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Article
- Business Tips Part 5
133. Create
credibility and trust with your visitors by telling them something they
already know. They'll know for sure you're not lying to them.
134. Make people feel like it's their idea to buy. Then, they will be
less hesitant. In your ad, tell them "You're making a smart decision
for buying our product.
135. Show your prospects a group of testimonials that stand up for your
product. People are more likely to agree with a group than have a different
opinion.
136. Tell people what they're thinking and feeling as they read your ad.
Most people will actually do it. Your statements should help sell your
product.
137. Ask *WHY* when a person indicates an objection. Remember that kid
in the grocery store asking for a toy? The mother said NO. The child simply
replied, "Why can't I have it?" After a few of these *WHY* questions,
the parent runs out of answers and might give in. Now, we are not suggesting
to nag your prospects like a little child, but you get the idea.
138. Fun persuades. Can I persuade you to walk around with a rat on your
t-shirt? How about a Mickey Mouse t-shirt? Would you rather go to a movie
or to the dentist? People do things because they are fun!
139. Paint a picture. It is easier to believe you if I can imagine it
in my mind. A picture tells a thousand words. Put these to work for you.
140. Never say no to a customer; everything is negotiable
141. When you make your first sale, follow-up with the customer. You could
follow-up with a "thank you" email and include an advertisement
for other products you sell. You could follow-up every few months.
142. You could upsell to your customers. When they're at your order page,
tell them about a few extra related products you have for sale. They could
just add it to their original order.
143. You could offer your potential customers a free sample of your product.
If the sample proves what you claim, there is a high chance they will
buy it
144. Prospects become customers for their reasons, not your reasons.
145. Your prospects love their own ideas and find them persuasive.
146. Always update your customer. They have already made a commitment
to you once. They probably will do it again if you tell them about your
new product, service, catalog, etc. Remember, each and every customer
has a future value. Learn what it is for your particular specialty.
147. When something special happens in your customer's world, let him/her
know you know. Things like birthdays, promotions, and new product introductions
keeps your name in their space. And, it tells them you have, at least,
some interest in them.
148. Add your photo to your website. Your photo allows your visitors to
know you better. You become a living, breathing person, instead of just
some name. People sitting in front of a computer want someone to CONNECT
with. Let them!
149. Add phone numbers to your website. Without your phone number or some
contact information, your prospects will be weary. They will feel that
you're hiding from them. They need to know that they can contact you if
they have problems with your products or services.
150. Learn some of their personal interests. Learning some of your clients
interests allows you to know how to better serve them. You may also share
some common interests that further solidify relationships.
151. Customers don't want money back guarantees. They want the product
or service to be right. Get it right and customers become your best sales
people. Get to know your customers and what's important to them.
152. Ask a potential customer if they already have what you sell. (You
may find out they need another one)
153. Reduce your customers risk. Give them 100% satisfaction guaranteed,
because do you really deserve to keep their money if your product or services
hasn't delivered what you promised?
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to: Part 1
- Part 2 - Part
3 - Part 4
- Part 5
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